This Privacy Policy describes how NextBuild ("Company," "we," "us," or "our") collects, uses, and shares information about individuals ("you" or "your") who interact with our website, Facebook Instant Forms, and services. This Privacy Policy is designed to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario's privacy laws.

Information We Collect

• Contact Information: Name, email address, phone number.

• Project Details: Information you provide about your siding and roofing projects, such as type, scope, timeline.

• Website Usage Data: Information about how you interact with our website (pages visited, links clicked, etc.).

• Other Information: Any additional information you provide to us directly through inquiries or communications.

How We Use Your Information

• Providing Services: To contact you about your project, provide quotes, discuss details, and schedule installations.

• Communication: To send you updates, promotional materials (only with your consent), and respond to questions.

• Website Improvement: To analyze how you use our website to enhance user experience.

• Legal Compliance: To comply with legal obligations, including responding to government requests or court orders.

How We Share Your Information

• Service Providers: We may share your information with necessary third parties to help us provide our services (e.g., scheduling software, subcontractors if needed). These third parties have contractual obligations to safeguard your data.

• Legal Requirements: We may disclose information if required by law, subpoena, or if we believe disclosure is necessary to protect our rights or safety, or the rights and safety of others.

Your Choices

• Opt-Out: You can opt-out of promotional emails by clicking the "unsubscribe" link at the bottom of our emails. You may also contact us directly to withdraw consent at any time.

• Access and Correction: You have the right to request access to or correction of your personal data under PIPEDA. Contact us at [contact email] to make a request.

• Complaint Process: If you have concerns about our handling of your personal information, you may contact us directly. You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada.

Security

We implement reasonable technical and organizational security measures to protect your information from unauthorized access, use, or disclosure. However, no security method is completely secure.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. The "Last Updated" date at the bottom will indicate when changes were made.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@next-build.ca

Last Updated: March 16, 2024